AXIS Global Cyber & Technology
Incident Commander
US Broker Guide 2026
A cyber incident can be an incredibly challenging, exhausting, and scary endeavor. Customers can feel alone in unfamiliar territory. AXIS is here to help.
Incident Commander is a complimentary rapid triage and support resource for primary cyber insurance policyholders to help them navigate a cyber incident.
Phone
Global Hotline: +1 844 IC4 AXIS
EMEA & APAC: +44 20 7050 8200
What can customers expect?
- Immediate access to technical expertise so that customers can be assured that they are taking the right steps
- Rapid introduction to expert providers brings elevated customer experience in the moment of need
- Proactive communication provides a seamless customer experience
- Incident Commander will continue to provide support until the matter is on a path to resolution, at which point our specialty claims team will take the lead
Get in touch
This material is provided for informational purposes only and is not an offer to sell, or a solicitation to buy, any particular insurance product or service for a particular insured. It is intended for licensed insurance professionals. The services and service provider discussed in this document are suggested as risk mitigation and incident response resources. Use of AXIS Incident Commander does not constitute advice of any kind, and use of any service provider does not guarantee the performance or quality of the services provided, including the avoidance of loss, the fulfilment of any obligations under any contract or compliance with any law, rule or regulation. AXIS is not responsible for the effectiveness of a cyber risk management program and encourages each policyholder, together with advice from their professional insurance advisor, to perform its own independent evaluation of any service provider as part of its overall risk management strategy.
